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Home > Solaris Software > Utilities > Customer Service Solutions
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  • CIS OPEN-VISION

    CIS OPEN-VISION (CIS/OV) is a new generation of Customer Information Systems developed by Severn Trent Systems. It is a comprehensive software product created specifically to support high performance utilities in the drive for first-class customer service.
    CIS/OV enables a customer service representative to provide customers with accurate online, real-time information. This system delivers the power to monitor and manage the operational and financial matters of your company’s relationship with its customers. Exemplary customer service is very important to a utility company with deregulation breaking on the horizon. STS has a significant advantage in understanding how a deregulated utility company operates in a competitive environment because they have experience working with several utilities in the United Kingdom installing software systems in a market where deregulation has already taken place.
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  • CUSTIMA Billing and Customer Information System

    CUSTIMA Billing and Customer Information System is a highly functional customer information system used successfully by electricity, gas, water, and other utility service organizations on four continents to bill domestic, commercial and industrial customers. The system fully supports competitive markets and includes time-of-use billing, real-time pricing, marketing, Internet integration, contract facilities and rate calculation formula functionality.
    Comments? Rate It [ 0.00 / 0 Votes ]

  • Energy CIS

    Peace Software develops and implements the Energy Customer Information System for gas, electric, and water utilities. Our systems are web browser-based solutions that operate on open hardware and relational databases.
    Comments? Rate It [ 0.00 / 0 Votes ]

  • MyEnterprise

    Managing your customer relationships on a daily basis requires complete and timely information. To build excellent relationships, as a sales or support account manager, you need to be armed with all the facts - such as whether a customer has open issues that need to be resolved or what their credit or shipment status is. Without this information you may miss opportunities or be as responsive as your competition.


    Unfortunately, this all-important information is hidden - often residing in a multitude of enterprise systems scattered throughout your organization. Chances are that your company has some or all of this information but it isn't easily or readily accessible or available in one place. Until now.
    Comments? Rate It [ 0.00 / 0 Votes ]

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